Welcome!
Thank you for registering with us, we hope you find our software easy to use. We are finding that 75% of users are able to get on and use our software without any help from us. If you fall into the 25% needing help, please don't hesitate to use our support options to solve your problem.
Our system has been built with accountants that understand the issues that can arise on filing VAT Returns, so you should find our software one of the simplest Bridging Software tools available on the market.
Licence Purchase Information
Licences require renewing annually.
Allowing Our Software to Access Your VAT Account
For first time access to your VAT Account (and again 18 months later) on our “Home” (or "Businesses") page, you will need to grant “Authority to Interact with HMRC” for our software to access your VAT Account. Please follow the on-screen instructions if you need to do that.
When HMRC’s System is Down
We have noticed that from time to time the HMRC VAT server is down, or their service to access your VAT account is not working. This is nothing to do with us; our service is but a 'window' into HMRC's systems, enabling you to interact with HMRC via our software.
HMRC fines for late filing of VAT Returns can be successfully challenged, if it was their service at fault, keep evidence of this should it happen.
If you click on a link on your VAT Account and you get an error code from HMRC of 500+ shown on the screen, this means HMRC's service is not working and you would need to try again later– you may want to take a “screen-shot” of that for your records. If you get a lower error code (eg: 403), follow the instructions given to rectify the situation, or contact our support team.
We hope you find our software as easy to use as we do and wish you all the best for the years ahead.
Yours truly,
Peter Hamilton (Director)